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Appointment booking

Book the appointment while they’re on the phone.

Your caller is ready to arrange a time. Infercall can put the appointment in your calendar during the call, instead of leaving both of you waiting for a callback.

Start with your website

A clear booking outcome before the conversation ends.

A visual walkthrough

A caller books a consultation in a connected Google Calendar.

Start with the appointment they need.

The receptionist establishes the service and collects the details required for your booking.

Google Calendar
Tuesday · 10:00Appointment not created yet
ConsultationService and caller details
Service
Consultation
Calendar
Connected Google Calendar
Read the complete example
  1. Start with the appointment they need.

    The receptionist establishes the service and collects the details required for your booking.

    Service
    Consultation
    Calendar
    Connected Google Calendar
  2. Confirm the appointment details.

    The caller and receptionist agree the date, time and appointment length before creating the calendar entry.

    Agreed time
    Tuesday, 10:00
    Caller
    Confirms the appointment details
  3. The appointment goes in the calendar.

    A successful calendar action creates the appointment. A request or a link is a different outcome.

    Outcome
    Appointment created
    Where
    Selected business calendar
01

Decide which appointments it should handle.

Choose the calendar and appointment types, then explain your booking times and when the team should confirm a request. Google Calendar creates the event; it is not a staff, room or equipment reservation system. Keep those capacity checks with your team where they are needed.

02

Know what your connection does.

Google Calendar creates appointments. Square can create appointments with booking access and the relevant location and service settings. Calendly creates a scheduling link for the caller to finish the booking. SuiteDash records an appointment request for your team to confirm.

03

Keep the next step clear.

When there is no suitable time or a request falls outside your rules, collect the details for your team. Do not confuse a recorded request with a confirmed appointment. The connection notes below explain the material differences before you choose a setup.

CHOOSE THE RIGHT CONNECTION

What each connection does.

Google Calendar

Available

Create appointments in your Google Calendar during the conversation.

Choose the calendar, appointment types and booking times in setup.

Google Calendar setup

Square

Available

Create appointments in Square and look up customer information.

Appointment booking needs Square booking access and the relevant location and service settings.

Square setup

Calendly

Available

Create a scheduling link for the caller to complete their booking in Calendly.

A link is not a confirmed appointment. The caller completes the booking in Calendly.

Calendly setup

SuiteDash

Beta

Look up contacts and save follow-up work or appointment requests as notes in SuiteDash.

Appointment requests need confirmation from your team. Infercall does not create a confirmed SuiteDash booking.

SuiteDash setup

Mindbody

Setup confirmation required

Access Mindbody business and member information. Appointment creation needs booking-enabled credentials.

An API key alone is not enough to enable appointment creation. Contact us to confirm booking access for your account.

Mindbody setup

Vagaro

Beta — setup confirmation required

A beta connection for Vagaro business information. Contact us to confirm the supported setup for your account.

Self-service appointment booking is not currently supported. Do not rely on this connection for availability, booking changes or cancellations.

Vagaro setup

Boulevard

Beta — setup confirmation required

A beta connection for Boulevard business information. Contact us to confirm the supported setup for your account.

Self-service appointment booking is not currently supported. Do not rely on this connection for availability, booking changes or cancellations.

Boulevard setup

MAKE IT YOURS

Set up the useful part.

Booking actions differ by provider. Mindbody needs confirmed booking-enabled access; Vagaro and Boulevard do not currently support self-service appointment booking through Infercall.

  1. Connect the supported account used for your appointments.
  2. Choose the calendar or location, services and booking times.
  3. Test an available time and an enquiry your team needs to handle.

Good questions.

Does Calendly confirm the appointment during the call?

Infercall creates a scheduling link. The caller completes the booking in Calendly; generating the link is not a confirmed appointment.

Can I use Google Calendar?

Yes. Connect your Google account, select the calendar and configure the appointment types and booking times. See the Google Calendar guide for the complete setup.

Does creating a Google Calendar event prevent double bookings?

Not by itself. An event can be created at a time already occupied in the calendar. Set clear booking instructions and keep staff or resource availability checks with your team when needed.

GIVE YOUR WORK THE ATTENTION IT DESERVES

Start with your business.

Bring your website. Review the receptionist. Choose what it handles.

Meet your receptionist
AI Receptionist Appointment Booking | Infercall