Question 1

How much does an AI receptionist actually cost?

Accepted Answer

Plans start at $5/month for 50 minutes. Most small businesses land on the Standard plan at $49/month with 500 included minutes. Compare that to answering services that start around $95–250+/mo. The bill stays simple: your plan first, then prepaid voice credits only if you need extra calling capacity.

Question 2

What happens if I go over my included minutes?

Accepted Answer

Your plan minutes are used first. If you need more, you can top up prepaid voice credits from the dashboard and calls will draw from those next. If you run out of both included minutes and voice credits, calls stop until you top up or your plan renews.

Question 3

Is there a contract? Can I cancel anytime?

Accepted Answer

No contract. Cancel from your dashboard whenever you want. If you cancel mid-month, you keep access until the end of your billing period. We'd rather earn your business every month than lock you in.

Question 4

Do I need technical skills to set it up?

Accepted Answer

No. Enter your website URL, and the AI learns your business in about 60 seconds. It pulls your services, hours, pricing, and FAQs automatically. Most owners are live in under 5 minutes without touching any settings.

Question 5

Can callers tell it's not a real person?

Accepted Answer

Most can't. The AI uses natural, conversational speech with realistic pacing and tone. It handles interruptions, answers follow-up questions, and adapts to the caller. We have demo recordings on every page if you want to hear it yourself.

Question 6

How does this compare to hiring a receptionist or using an answering service?

Accepted Answer

A part-time receptionist costs $2,000–4,000/mo. Answering services like Smith.ai or Ruby start around $95–250+/mo. Infercall starts at $5/month and covers calls 24/7, available in Australia, the US, and the UK. No sick days, no hold music, no "let me take a message and someone will call you back."

Item	Hire someone	Answering service	Infercall
Monthly cost	$2,000–4,000/mo	$95–250+/mo	From $5/mo
Hours	9-5 weekdays	24/7 options; check the plan	24/7/365
Setup time	2-4 weeks	Days	60 seconds
Knows your business	Eventually	Script-based	Learns from your website
Handles bookings	If trained	Some plans	Yes, included
Missed call risk	Sick days, holidays	Coverage and queue depend on the plan	Zero

Know exactly what you're paying. Regional plans, clear top-ups, no surprises.

Simple Pricing. No Surprises.

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The real cost of answering your phone

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