About Infercall
More room
for your work
Infercall answers questions, qualifies enquiries and books appointments while you work. Your customer gets help. You keep your attention on the person or job in front of you. Built by Ben Coote for small businesses.
The Product
An AI receptionist that handles the entire call
A receptionist that knows your business information and helps callers reach a useful next step: an answer, an appointment or a conversation with your team.
Answer Every Call
AI agents pick up instantly, 24/7. No hold music, no voicemail, no missed opportunities. Every call is answered with natural, human-quality conversation.
Book Appointments
Connects to your calendar and books jobs on the spot. Callers get confirmed appointments — not callbacks.
Qualify Leads
Asks the right questions, captures caller details, and routes urgent requests so you focus on real opportunities.
Business Knowledge
Learns your services, pricing, hours, and FAQs from your website. Answers caller questions accurately using your business context.
The conversation
From the first hello to a useful next step
Callers say what they need. Your receptionist answers routine questions, arranges appointments and knows which enquiries should reach your team.
Caller
An enquiry
Receptionist
A conversation
Your rules
The right next step
Your team
A useful outcome
Natural
Conversation
24/7
Availability
Your rules
Call handling
Answer questions
Give callers your services, prices, hours and policies.
Understand enquiries
Ask for the details your team needs to take the next step.
Arrange appointments
Connect Google Calendar to create appointments during calls.
Bring in your team
Choose which calls should reach you and what details to take when you are unavailable.
Your front desk
Useful help for the working day
Your services, your answers and your booking preferences shape the conversation. Keep the details together so your team can get on with the work.
Set it up your way
A natural conversation
VoiceCallers explain what they need without working through a phone menu.
Your business details
KnowledgeKeep your services, prices and policies ready for everyday questions.
A useful call record
DashboardSee the caller’s enquiry, the outcome and the next step for your team.
Answers in one place
Business informationAdd your website, documents and FAQs so callers get help with your business.
Your team’s access
ControlsManage who can access your organisation and its call information.
Your account
Sign-inSign in to manage your receptionist, business information and connected tools.
Keep work moving
Calls answered
ReceptionGive the job your attention while your receptionist takes the call.
The right next step
Booking & handoverBook an appointment, connect the caller to your team or take a message.
Ready for follow-up
Call detailsKeep the details you need to pick up the conversation afterwards.
How It Works
Your AI agent, trained on your business
01
Sign up and forward your number
Create an account and forward your business phone line to your dedicated Infercall number. Takes under a minute — no hardware, no IT.
02
Your agent learns your business
We extract your services, pricing, hours, and FAQs from your website. Your AI agent is trained on your data so it answers like someone who works there.
03
Calls answered, bookings taken
Your agent picks up every call, answers questions with your business knowledge, qualifies leads, and books appointments directly into your calendar.
Founder
Built by Ben Coote
When you run a small business, the phone often rings while you are already helping someone. Taking that call means putting down the tools or asking the person in front of you to wait.
Tradies, clinics, salons and solo operators need help that keeps work moving: answers for the caller, appointments in the calendar and the details ready when a conversation needs their attention.
That's why I built Infercall: to give small businesses capable help with the calls that interrupt their day. Start with your website, meet your receptionist and make it yours.
Infercall is the registered business name of Benjamin James Coote · ABN 19 339 542 789
Company
Infercall
- Location
- Australia
- Markets
- Serving customers in Australia, the United States, and the United Kingdom
- ben@infercall.com
Ready to get started?
Set up your AI voice agent in 60 seconds. No credit card required to start.