About Infercall
Democratising AI
for small business
Enterprise-grade voice AI shouldn't require an enterprise budget. Infercall brings the latest technology — Google's Gemini, real-time native audio, retrieval-augmented generation — to the businesses that need it most. An AI voice agent that answers calls, qualifies leads, and books appointments. Starting at $5/month.
The Product
An AI receptionist that handles the entire call
Not a chatbot. Not a voicemail replacement. A full-duplex voice agent that carries real conversations, understands your business, and takes action on behalf of the caller.
Answer Every Call
AI agents pick up instantly, 24/7. No hold music, no voicemail, no missed opportunities. Every call is answered with natural, human-quality conversation.
Book Appointments
Connects to your calendar and books jobs on the spot. Callers get confirmed appointments — not callbacks.
Qualify Leads
Asks the right questions, captures caller details, and routes urgent requests so you focus on real opportunities.
Business Knowledge
Learns your services, pricing, hours, and FAQs from your website. Answers caller questions accurately using your business context.
Technology
Real-time voice pipeline
Every call flows through a low-latency pipeline from the public telephone network to an AI model and back. Sub-600 ms response times mean callers experience natural, uninterrupted conversation.
Caller
PSTN
Twilio
Media Streams
Edge Worker
Cloudflare
Gemini Live
Vertex AI
<600ms
Response latency
24/7
Availability
Global
Edge routing
Cloudflare Workers
Edge-deployed Durable Objects manage WebSocket sessions with country-level latency routing across 300+ locations.
Twilio Media Streams
PSTN connectivity with real-time bidirectional audio streaming via WebSocket for carrier-grade telephony reliability.
Gemini Live API
Native audio-to-audio model on Vertex AI. No speech-to-text intermediary — true real-time, full-duplex voice.
xAI Realtime Voice
Multi-model failover with xAI's realtime voice API ensures call continuity even during upstream provider degradation.
Infrastructure
Built on Google Cloud and Cloudflare
AI and data on Google Cloud Platform. Real-time edge compute on Cloudflare. Two world-class platforms, purpose-built for low-latency voice at global scale.
Google Cloud
Vertex AI
Gemini Live APIReal-time native audio model for natural voice conversations with sub-second response latency.
Cloud Firestore
NoSQL DatabaseReal-time call data, agent configuration, and business state synchronised across all regions.
BigQuery
AnalyticsCall analytics, quality metrics, and performance monitoring at scale with full trace telemetry.
RAG Engine
Vertex AIRetrieval-augmented generation for accurate, business-specific knowledge grounding during live calls.
Cloud IAM
SecurityService account authentication with least-privilege access controls and audit logging.
Firebase Auth
IdentitySecure user authentication with Google OAuth, session management, and organisation-level access control.
Cloudflare
Workers
ComputeEdge-deployed serverless functions handle call routing and WebSocket session management across 300+ global locations.
Durable Objects
StateStateful session coordination at the edge — each active call gets a dedicated object managing real-time audio streaming.
D1
DatabaseSQLite-based edge database for agent memory, skill tasks, and knowledge graph persistence.
How It Works
Your AI agent, trained on your business
01
Sign up and forward your number
Create an account and forward your business phone line to your dedicated Infercall number. Takes under a minute — no hardware, no IT.
02
Your agent learns your business
We extract your services, pricing, hours, and FAQs from your website. Your AI agent is trained on your data so it answers like someone who works there.
03
Calls answered, bookings taken
Your agent picks up every call, answers questions with your business knowledge, qualifies leads, and books appointments directly into your calendar.
Founder
Built by Ben Coote
I spent years in enterprise AI watching the best technology in the world go to companies that were already winning. The models were extraordinary. The infrastructure was real. But it was all locked behind six-figure contracts, months-long integrations, and enterprise sales teams that wouldn't return your call if you had fewer than 500 employees.
Meanwhile, the small businesses that actually needed help — tradies, clinics, salons, solo operators — were stuck choosing between expensive human answering services that just take messages, or voicemail that customers hang up on. They deserved the same quality of technology that the Fortune 500 had access to.
That's what Infercall is. The latest AI — Google's Gemini, real-time native audio, retrieval-augmented generation — packaged so a one-person business can be live in 60 seconds at a price that makes sense. Not a watered-down version. The real thing. Democratising access to AI that was never built for small business, until now.
Company
Infercall
- Location
- Australia
- Markets
- Serving customers in Australia, the United States, and the United Kingdom
- ben@infercall.com
Ready to get started?
Set up your AI voice agent in 60 seconds. No credit card required to start.