An AI receptionist for UK businesses that can't stop for every call.
A customer rings while you're with another customer. Infercall answers in your business's name, finds out what they need and handles the next step using the information and instructions you provide.
Routine questions get an answer. Suitable enquiries can become appointments through a supported connection. Calls that need you follow your handover rules. You keep your attention on the work already in front of you.
Telephone answering that moves the enquiry forward
For a tradesperson, the useful details might be the postcode, type of work and access to the property. For a salon or other appointment business, the caller may need help choosing the right service and arranging a time.
Tell Infercall what you offer, where you work and which questions matter. It uses that information to handle first contact rather than giving everyone the same request to leave a message.
Divert the calls you can't take
Keep your published business number and divert calls to your Infercall number. Your telephone provider controls whether busy, unanswered, all-call or scheduled forwarding is available, and may charge for diverted calls.
UK phone-number availability and any address or business-document requirements depend on the number you choose. Complete those checks before connecting customer calls. See the call-forwarding guide and the UK carrier-code reference.
Let an appointment reach your diary
Google Calendar can create an appointment during the conversation. Square can create appointments when the account has booking access and the correct service and location settings. Calendly works differently: it creates a scheduling link for the caller to finish booking.
Choose the result you need before choosing a connection. A link, a request and a confirmed calendar appointment are different outcomes. See supported integrations.
UK prices, without a dollar conversion
Starter is £5 a month with 50 included minutes. Standard is £49 a month with 500 included minutes. One phone number is included in each plan; extra numbers and prepaid voice-credit top-ups are additional.
Your included minutes are used before prepaid voice credits. If neither balance remains, calls stop until you top up or the plan renews. See UK plans and select United Kingdom in the pricing country selector.
Cover evenings and bank holidays with the right information
Out-of-hours answering is only useful if callers hear the right next step. Set your hours, service area, booking rules and instructions for calls that need a person. Check the business timezone and seasonal opening hours instead of assuming your usual timetable applies on a bank holiday.
Before you go live, check your privacy notice, recording requirements and data-handling arrangements for your intended use. Read the privacy information and data processing agreement.
Start with your website, review the information and hear how your receptionist handles your enquiries.
Common questions
Is Infercall a UK call centre?
No. It is an AI receptionist for inbound calls, not a staffed telephone answering service. You nominate the people who should receive handovers.
Will it call leads back for me?
Infercall's voice service handles incoming calls. It is not an outbound calling service.
Can I try it with my business information first?
Yes. Start with your website and review your receptionist before choosing a plan. A paid plan and the applicable phone-number checks are required for business calls.