Public events & pop-ups
It's event day. Your phone hasn't stopped. It's the same six questions.
What time does it start, where do I park, can I still get tickets — on repeat, all day, while you're trying to run the event.
Upload your schedule, venue info, and FAQs. Infercall answers every caller instantly — where to go, what time, what's included — so nobody on your team spends event day glued to a phone. Live in 60 seconds.
Perfect for repetitive inbound questions
Most event calls are the same few questions. Make them self-serve by phone.
Schedule & timing
Stop answering ‘what time does X start?’ all day.
- Program schedule
- Session times
- Last entry times
- Changes and updates
Venue & logistics
Where to go, how to get there, and what to do when you arrive.
- Directions & parking
- Accessibility info
- Entry requirements
- On-site contact instructions
FAQs
Policies and details pulled from your docs.
- Refund/transfer policy
- What’s included
- Vendor list
- Lost & found instructions
How a call flows
The same six questions, on repeat, all day
When event-day adrenaline's running, people call instead of reading the FAQ. Three of the day's most common shapes — handled live while your team runs the show.
Logistics on repeat
Gates, parking, dogs allowed? — the questions nobody reads but everyone asks. The agent answers from your event pack and the organiser's phone never rings.
Tickets, sorted on the call
Caller wants in today. The agent confirms availability, sends the ticket link by SMS, and notes the kids-under-12 detail that often decides the maths.
Past the policy line
Refund request outside the published policy — family illness, four tickets. The agent decides this isn't theirs to decide and warm-transfers with the reason whispered first.
The warm handoff
When it should be you, it’s you.
The hotline handles the eighty routine calls. The one that needs the organiser rings through with the reason whispered first — answer with context, or let a message be taken.
Caller
An attendee asks something outside the script — a refund past the policy line.
Agent decides
“That’s a call the organiser should make, not me.” Honest about what isn’t its job.
Organiser's phone rings
Whisper first: “Refund request outside policy — family illness, four tickets.” Caller hears hold, not the whisper.
Press 1 to accept
Or let the message be taken — the caller never hits dead air.
Sample scenario — grounded in the live call flow.
Simple Pricing. No Surprises.
Save 40-60% vs what you're paying now. Full analytics included. No contracts, cancel anytime.
Enterprise
Need more? Let's talk.
Unlimited minutes, dedicated support, custom integrations, SLAs, and on-premise options.